Privacy Policy
Effective Date: March 22, 2024
What Information We Collect
We collect basic details needed to help you with locksmith services. This includes your name, phone number, email address, and service location. Payment information is handled securely by our third-party processors; we do not store your credit card details on our local systems.
How We Use Your Information
Your information is used to provide the locksmith services you request, respond to your questions, manage your bookings, and send you important updates or receipts related to your service. We want to ensure a smooth and professional experience from start to finish.
What We Do Not Do
Melbourne Lock and Key respects your privacy. We do not sell, rent, or trade your personal data to any outside companies for marketing or advertising purposes.
Data Storage and Protection
We keep your information safe using standard small-business security practices. Every effort is made to protect our digital files and only authorized personnel who need the info to complete your service have access to it.
Cookies and Analytics
Our website uses basic cookies to understand how visitors use the site and to improve its performance. We may also use basic analytics to help us with our local marketing and to see which services are most helpful to our customers in Melbourne.
Contact and Your Rights
You have the right to ask what information we have on file or to request that we update or delete your details. If you have any questions about this policy, please give us a call at 321-326-0252 or use the contact form on our website.